Delete your 360 SnapCircle data.

Last updated: 11 May 2026

What 360 SnapCircle stores, and where

Method 1: in-app one-tap wipe (recommended)

1. Open 360 SnapCircle on your iPhone.
2. Tap Settings.
3. Scroll to the bottom and tap Delete Personal Booth Data.
4. Confirm. The app immediately removes:
   • All cached recordings inside the app's sandbox
   • The upload queue (any pending uploads are cancelled)
   • Generated QR-share-link history
   • Stored Dropbox & Google Drive OAuth tokens (the app forgets your connection)

This covers everything the app holds locally. Continue with Method 2 if you want to also revoke 360 SnapCircle's lingering access to your cloud accounts, and Method 3 if you also want to cancel your subscription.

Method 2: revoke cloud-service access

The in-app wipe forgets the OAuth tokens on your phone, but it can be worth revoking the connection on the cloud-provider side too — that guarantees 360 SnapCircle cannot connect again from any other device.

Dropbox

1. Open dropbox.com/account/connected_apps
2. Find 360 SnapCircle in the list of connected apps
3. Click the X next to it to revoke access

Google Drive

1. Open myaccount.google.com/permissions
2. Find 360 SnapCircle in the "Apps with access to your account" list
3. Click it, then click Remove access

Method 3: cancel your subscription

The deletion methods above stop the app holding your data, but your subscription with Apple continues unless you cancel it. To cancel:

1. Open Settings on your iPhone
2. Tap your name at the top, then Subscriptions
3. Tap 360 SnapCircle
4. Tap Cancel Subscription

You will keep premium features until the end of the current billing period, then access reverts to the free tier.

Method 4: delete everything (the full reset)

For a complete wipe of every trace 360 SnapCircle ever touched on your phone, follow these in order:

1. In-app: Settings → Delete Personal Booth Data (Method 1 above)
2. Cloud: revoke Dropbox & Google Drive access (Method 2 above)
3. Subscription: cancel via Settings → Subscriptions (Method 3 above)
4. Recordings in Photos: open the Photos app and delete any 360 SnapCircle clips you no longer want
5. Cloud uploads: open your Dropbox or Google Drive and delete any clips you uploaded from the app
6. Uninstall the app: long-press the 360 SnapCircle icon on your home screen and tap Remove App → Delete App. iOS removes the entire app sandbox, including any residual cache.

After step 6, no 360 SnapCircle data remains on your iPhone. There was never any 360 SnapCircle data on our servers.

Email request fallback

If for any reason you cannot complete the steps above and want us to confirm that we hold no data about you, email darius@h3lloh3llo.co.uk with the subject "360 SnapCircle data deletion request". We will respond within 30 days, as required under UK GDPR.

Please include the iPhone model you used (so we can advise on any device-specific steps) — do not include any video files, photos of yourself, or unnecessary personal information in your email.

What data we never had

For full transparency, here is what 360 SnapCircle has never collected about you — there is therefore nothing for us to delete:

• Your name, email address, age, or any profile information
• Your phone's IDFA (Apple's Advertising Identifier)
• Any analytics or behavioural usage data
• Any video, audio, or photo content (those stay on your iPhone or in your own cloud)
• Your contacts, calendar, location, or other apps' data
• Your Apple ID or payment details (Apple handles those, not us)

The only exception is the optional anonymous crash report — if you opted in from Settings, Sentry holds a technical stack trace plus device model. Email us if you want any past crash reports purged.

Need more help?

For anything else, email darius@h3lloh3llo.co.uk. We answer every email, usually within one working day.

H3llo H3llo Ltd, 27 Wolseley Gardens, Newcastle upon Tyne, NE2 1HR, United Kingdom.