Last updated: 2 August 2026
- Your recordings stay on your iPhone unless you choose Dropbox for an event
- Dropbox uploads go directly to your own Dropbox account, never to our servers
- No accounts, analytics, advertising, tracking, or data brokers
- Apple handles subscription billing; we never receive your payment details
About this policy
This policy explains how 360 SnapCircle, published by H3llo H3llo Ltd, handles information. The app is an on-device event video booth for iPhone. This policy supplements our company privacy policy and takes precedence for 360 SnapCircle.
Information used on your device
- Camera and microphone: capture video and audio only while you record.
- Photos: add finished clips to your Photos library when you enable saving. The app does not browse your existing library.
- Local Network: discover and pair a second iPhone for remote control. Pairing traffic stays on the nearby peer-to-peer or local network.
- Files you select: transparent PNG overlays and logos are copied into the app's private storage for the event you configure.
- Local app data: event settings, processed clips, thumbnails, upload status, and technical diagnostic reports are stored in the app's sandbox.
Optional Dropbox uploads
If you connect Dropbox and select it for an event, processed clips upload directly from your iPhone to your own Dropbox account. Dropbox access tokens are stored in the iOS Keychain. H3llo H3llo Ltd does not receive the token or video file.
The app may ask Dropbox to create a share link for a completed upload so you can display or share a QR code. Anyone with that link may be able to view the clip according to your Dropbox sharing settings. You can disconnect inside the app or revoke access from Dropbox connected apps.
Subscriptions
Apple StoreKit handles purchase, renewal, restore, refund, and entitlement information. We do not receive your Apple ID, card details, or full transaction history. Apple processes this information under Apple's Privacy Policy.
Support and diagnostics
Diagnostics remain on your device unless you explicitly choose Email Diagnostics or Email Crash Report. Your Mail app shows the report before anything is sent. A report can include app and device details, recent technical breadcrumbs, termination information, and Apple MetricKit diagnostic payloads. It never intentionally includes recordings, overlay images, Dropbox tokens, or payment details.
If you email us, we receive your email address and the content you choose to send. We use it only to provide support and diagnose faults, retain it only as long as needed for those purposes or legal obligations, and delete it on request where the law allows.
What we do not collect
- No 360 SnapCircle account, profile, advertising identifier, or precise location
- No analytics, advertising, tracking, or third-party crash-reporting SDK
- No recordings, audio, overlays, Dropbox tokens, or Dropbox files on H3llo H3llo Ltd servers
Retention and deletion
Delete events and clips in the app where controls are available. Disconnect Dropbox to remove its token from the Keychain. Deleting the app removes its remaining sandbox data and stored token. Clips already copied to Photos or uploaded to Dropbox remain there until you delete them in those services. Cancelling a subscription is separate and is handled in your Apple account. See our data deletion guide.
Children
360 SnapCircle is intended for event hosts and content creators, not children. The app has no account, behavioural analytics, advertising, or tracking. Event hosts are responsible for obtaining any consent required before recording guests.
Your rights
Under UK data-protection law you may have rights to access, correct, erase, restrict, or object to processing of personal data we hold. Because the app is on-device first, most content is controlled directly on your iPhone and in your Dropbox account. For support correspondence or another request, email darius@h3lloh3llo.co.uk.
Changes and contact
We will update the date above when this policy changes. Questions can be sent to darius@h3lloh3llo.co.uk or H3llo H3llo Ltd, 27 Wolseley Gardens, Newcastle upon Tyne, NE2 1HR, United Kingdom.