The questions parents actually ask.

Yes — 14 days on the Annual plan. No credit card required to start. The Monthly plan doesn't include a trial (it's cancel-anytime instead), and Lifetime is a one-time payment.

£9.99 per month, £99 per year (works out at £8.25/month), or £69 once for lifetime access. One subscription covers both co-parents — no per-seat pricing. Other apps charge around £99/year per parent; Pick Up pays for itself quickly.

Anytime. Monthly cancels from your next billing date. Annual can be cancelled during the trial and won't be charged, or cancelled after to stop future renewals. Lifetime is a one-time payment — there's nothing to cancel.

Both co-parents see the same shared family data — calendar, messages, expenses, child profiles. Personal account settings and your own device history are private to you. Fair Access is built in and documented in our Terms.

Pick Up runs on Supabase, encrypted in transit (TLS) and at rest, on UK/EU infrastructure. We're UK-based and fully UK GDPR-compliant. We never sell your data, never show you ads, and never share it for marketing. Full detail in our Privacy Policy.

Yes. You can export your complete family data — calendar, messages, expenses, child details, decisions — as JSON or PDF at any time from Settings. If you're ever removed from a shared account, you receive the export automatically under our Fair Access promise.

No. Pick Up is a coordination tool, not a legal agreement. It cannot override a court order or custody arrangement. What it does provide is a clear, time-stamped record of communication and agreements, which many families find useful alongside their legal paperwork.

For genuine emergencies, call the emergency services. Pick Up is for day-to-day coordination — schedules, handovers, expenses, routine updates. The kind of communication that used to spiral into arguments at 11pm.

Yes — iPhone, Android, and any web browser. One Pick Up account works everywhere.

Pick Up is still useful on your own. You can track your schedule, keep expense records, and store key child information. When your co-parent is ready, invite them and the shared features turn on — no do-over. (We've also written a guide if this is the situation you're in.)

Other co-parenting apps charge more per parent, pile in features most people never use, and tend to feel more like legal tools than family tools. Pick Up costs less, does the core things well — calendar, expenses, messaging — and doesn't overwhelm you with options you won't touch.

No app fixes a difficult person. But Pick Up reduces the friction. A shared calendar means fewer "I didn't know" moments. Expense tracking means fewer arguments about money. It won't change who they are — it removes some of the things that cause conflict. If communication is the main problem, our scripts guide may help too.

If you can use WhatsApp, you can use Pick Up. We've deliberately kept it simple — calendar, expenses, messages. No complicated setup, no confusing menus. Parents are usually up and running in under five minutes. And if you get stuck, we actually reply to support emails.

H3llo H3llo Ltd — a small UK team of co-parents who needed this to exist and couldn't find it. We build Pick Up full-time and answer support emails ourselves. The team is based in Newcastle upon Tyne.